Shipping Policy

At Spellbeast, we want you to know what to expect after placing your order.

Order Processing

Orders are normally processed and dispatched within 1–3 business days after payment confirmation. Business days are Monday through Friday, excluding public holidays.

Estimated Delivery

After dispatch, delivery normally takes 4–8 business days, depending on your location.

The estimated total time from order confirmation to delivery is therefore 5–11 business days, including processing. Any different timeframe clearly stated for your order before purchase will apply instead.

Delivery estimates are not guaranteed arrival dates.

High Demand and Shipping Delays

During periods of high demand, holidays, or seasonal promotions, processing or delivery may take a few additional business days. Carrier disruptions, severe weather, and customs inspections may also affect delivery.

If we cannot dispatch your order within the stated processing period, we will notify you by email, provide a revised dispatch estimate, and give you the option to accept the delay or cancel the unshipped order for a full refund. We will obtain your consent where required by applicable law. If we cannot fulfill your order, we will cancel it and promptly refund your payment.

This policy does not constitute your automatic consent to an extended shipping delay.

Shipping Destinations and Charges

Available shipping destinations and shipping charges, if any, are displayed at checkout before you complete your purchase. Free shipping applies only when expressly offered for your order.

For international shipments, customs processing may affect delivery. Contact us before ordering if you need clarification about potential import duties or taxes.

Order Tracking

When your order is dispatched, we will send a shipping confirmation to the email address provided at checkout. Tracking information will be included where available. Carrier tracking updates may not appear immediately.

Shipping Address Changes

Please check your shipping address carefully before submitting your order. If you notice an error, contact us as soon as possible. We will try to update your details before dispatch, but changes may not be possible once the shipment is underway.

Late, Missing, or Damaged Deliveries

If your order has not arrived within the estimated delivery period, arrives damaged, or is marked as delivered but cannot be located, contact us at spellbeast@use.startmail.com with your order number.

We will investigate with the carrier and work with you toward an appropriate resolution, including replacement or refund where applicable. Photographs of damaged items and packaging can help us investigate.

Your Consumer Rights

Nothing in this Shipping Policy limits any rights or remedies available to you under applicable consumer protection laws.

Contact Us

For shipping questions or assistance with your order, email spellbeast@use.startmail.com.